Life Sciences Customer Insights
Fully embedded business intelligence with advanced life sciences trained AI, ML, NL

Personalize at Scale
With Omnisight
Give teams a unified and real-time view of their customers so they can offer personalized experiences. Built specifically for life sciences organizations that want to overcome disconnected data silos.
Make Smart Decisions Faster
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Generate Deep Customer Insights
Get business insights that move the needle forward.
Accelerate smart decision making with Business Intelligence (BI) dashboards that are natively integrated into the platform. Avoid lengthy customizations and hit the ground running thanks to comprehensive KPI dictionaries for life sciences organizations.
Gartner Review
(not for circulation)
Gartner Review
(not for circulation)
Gartner Review
(not for circulation)
Gartner Review
(not for circulation)
In life sciences, there is a large opportunity to differentiate and gain market share that most organizations, large, and small, have yet to tap into.
That opportunity lies within an organization’s ability to provide an outstanding and memorable Customer Experience (CX).
For Small and Midsize Businesses (SMBs), focusing on CX provides a tremendous opportunity to grow their market share in a market dominated by giants. But, to deliver revenue-generating CX, you will need the right technology to help support the “experience management” part of the process.
This brings us to our topic: CXM (Customer Experience Management) versus CRM (Customer Relationship Management), which one should pharma, biotech or med-device companies choose to support their CX strategy?