Health Experiences Resources
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The Power of a CX-First Model
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Are you generating intelligent and actionable insights from digital channels? Watch as the expert panel reveals the blueprint of a CX-First model.
Mark your calendar for our October 28, 2021,10 a.m. breakfast brief discussion entitled The Latest Trends in Omnichannel for Superior Customer Experiences. Ayanendu Kabasi, Director Rapid Transformation, and Tracy Picon, US Senior Director, US Health and Life Sciences will provide insight into making sense of fragmented and complex customer journeys, key technology trends to take advantage of, and how you can combine trends and artificial intelligence to your advantage to achieve success.
Surveys show that patients and health care professionals are frustrated by gaps in the cancer patient journey. Explore 7 ways to improve the oncology customer experience and position your company as a partner, not a seller. Hint it starts with having the right CRM.
Hear about the strategic alliance between Exeevo (formerly Indegene Omnipresence) & Microsoft and how they plan to transform customer engagement for life sciences
Edwin Erckens, former CIO of Sanofi, outlines his considerations when choosing a biopharma CRM
Get rid of common commercial and medical team challenges such as too much time spent on menial tasks. Learn more from this biopharma CIO
McKinsey says that only 39% of first-time life sciences launches exceed pre-launch expectations. Improve your shot with our 10 essential strategies you can implement to help achieve a successful product launch.
To create better HCP and customer-focused patient experiences, life sciences companies need to focus on cross-collaboration and improve their employee experience. Understand what to do to achieve 1 mission.
Omnipresence. The cloud-based CRM platform for healthcare, oncology, and global life sciences organizations. Improve physician and patient experiences.
Insights from 1,365 life sciences professionals on the long-term impacts of COVID on the industry
Comprehensive checklist to help you evaluate the capabilities of customer platform solutions
Omnipresence, along with Syneos Health and Microsoft talk about what the evolution of your digital strategy should look like through COVID-19 and beyond
How are health teams connected today and how can a connected ecosystem help the experience? Amgen, Microsoft and Sanofi discuss at eyeforpharma Barcelona 2019
Hear from the expert panel and learn the secrets to empowering patients and caregivers throughout their treatment journey
Listen to the expert panel as they discuss how medical affairs can contribute to elevated customer experiences
Are you generating intelligent and actionable insights from digital channels? Watch as the expert panel reveals the blueprint of a CX-First model
Learn more about Customer Experience Management (CXM) and why this is the technology needed to succeed in 2020 and beyond
Watch as we identify, ideate and evaluate how pharma's digital leadership can seize this moment to reinvent our approach to customer engagement with CXM
Digital Health Advances 2021 - Watch the webinar on the importance of AI for Pharma Commercial Operations
Hear from this expert panel at Next Patient Week on how medical affairs can contribute to elevated customer experiences.